Purchasing Terms

Pre-Order Policy

  1. To confirm and secure your pre-order, please make an advance payment at the time of booking.

  2. All pre-orders are non-refundable.

  3. Order cancellations are not permitted for pre-order items.

  4. Due to high demand, please anticipate potential delays in order processing and fulfillment.

  5. For orders containing both in-stock and pre-order items, we will ship the in-stock item first, followed by the pre-order item once it becomes available.

Domestic Shipping (Malaysia)

  1. Shipping within Malaysia is available at a flat rate of RM8, with a rate of RM15 for Sabah and Sarawak.

  2. Estimated delivery times: 2-3 business days to West Malaysia, and 3-5 business days to East Malaysia.

  3. Expect potential delays during festive seasons and promotional periods.

International Shipping

  1. We offer worldwide shipping via FedEx International Priority or Malaysia Post EMS.

  2. Delivery estimates are 3-5 business days for FedEx International Priority and 7 business days for Malaysia Post EMS.

  3. International shipping fees will be calculated at checkout.

  4. We currently ship to all countries except Israel and Nigeria.

Shipping Rates by Country (International Orders)

Pairs Singapore Indonesia Taiwan Australia South Korea France USA
1 USD 10 USD 15 USD 19.5 USD 22 USD 27 USD 32 USD 40
2 RM 50 RM 75 RM 110 RM 120 RM 150 RM 180 RM 220
3 RM 60 RM 90 RM 130 RM 150 RM 180 RM 220 RM 280
4 RM 70 RM 110 RM 160 RM 180 RM 220 RM 270 RM 340

Estimated Delivery Times (International)

Country Delivery Time Shipped by
Singapore 4-5 business days Pos Malaysia
Brunei 7-12 business days Pos Malaysia
Indonesia 7-12 business days Pos Malaysia
Thailand 7-12 business days Pos Malaysia
Australia 7-14 business days Pos Malaysia
USA 10-20 business days Pos Malaysia
United Kingdom 10-20 business days Pos Malaysia

Customs and Import Duties

  1. Customs and import duties may apply upon arrival in the destination country and are the responsibility of the recipient.

  2. Customs policies, duties, and charges vary by country.